.tds-front-complaints,.tds-front-loyalty,.tds-front-chat{direction:rtl;font-family:"Tajawal",sans-serif}.tds-front-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem}.tds-front-form{background:#f9fafb;border:1px solid #e5e7eb;border-radius:10px;padding:20px;margin-bottom:1.5rem}.tds-front-form h4{margin:0 0 16px;font-size:15px}.tds-form-row{margin-bottom:12px}.tds-form-row label{display:block;font-size:12px;font-weight:600;color:#374151;margin-bottom:4px}.tds-form-row input,.tds-form-row select,.tds-form-row textarea{width:100%;border:1px solid #d1d5db;border-radius:6px;padding:8px 10px;font-size:13px;font-family:"Tajawal",sans-serif;box-sizing:border-box}.tds-form-row input:focus,.tds-form-row select:focus,.tds-form-row textarea:focus{outline:none;border-color:#1a56db;box-shadow:0 0 0 3px rgba(26,86,219,.1)}.tds-front-btn{display:inline-flex;align-items:center;padding:8px 16px;border-radius:6px;font-size:13px;font-weight:600;border:1px solid #d1d5db;background:#fff;color:#374151;cursor:pointer;font-family:"Tajawal",sans-serif;transition:all .15s}.tds-front-btn:hover{background:#f3f4f6}.tds-front-btn-primary{background:#1a56db;color:#fff;border-color:#1a56db}.tds-front-btn-primary:hover{background:#1341a8}.tds-front-btn-sm{padding:5px 10px;font-size:12px}.tds-front-list{display:flex;flex-direction:column;gap:8px}.tds-front-complaint-item{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;background:#fff;border:1px solid #e5e7eb;border-radius:8px;gap:10px}.tds-fci-left{flex:1;min-width:0}.tds-fci-subject{font-size:13px;font-weight:600;color:#111827;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tds-fci-meta{font-size:11px;color:#9ca3af;margin-top:2px}.tds-fci-right{display:flex;align-items:center;gap:8px;flex-shrink:0}.tds-status{display:inline-block;padding:3px 9px;border-radius:99px;font-size:11px;font-weight:600}.tds-status-open{background:#fef3e2;color:#d97706}.tds-status-in_progress{background:#dbeafe;color:#1a56db}.tds-status-resolved{background:#d1fae5;color:#059669}.tds-status-closed{background:#f3f4f6;color:#6b7280}.tds-back-link{display:inline-block;color:#1a56db;text-decoration:none;font-size:13px;margin-bottom:12px}.tds-front-chat h3{font-size:16px;margin:0 0 16px}.tds-front-messages{display:flex;flex-direction:column;gap:10px;padding:16px;background:#f9fafb;border-radius:10px;min-height:200px;max-height:450px;overflow-y:auto;margin-bottom:12px}.tds-front-msg{display:flex;flex-direction:column;max-width:75%}.tds-front-msg-customer{align-self:flex-end;align-items:flex-end}.tds-front-msg-admin{align-self:flex-start;align-items:flex-start}.tds-front-bubble{padding:9px 13px;border-radius:10px;font-size:13px;line-height:1.6}.tds-front-msg-customer .tds-front-bubble{background:#1a56db;color:#fff;border-radius:10px 0 10px 10px}.tds-front-msg-admin .tds-front-bubble{background:#fff;border:1px solid #e5e7eb;color:#111827;border-radius:0 10px 10px 10px}.tds-front-time{font-size:11px;color:#9ca3af;margin-top:3px;padding:0 3px}.tds-front-reply{display:flex;gap:8px;align-items:flex-end}.tds-front-reply textarea{flex:1;resize:none;border:1px solid #d1d5db;border-radius:6px;padding:8px 10px;font-size:13px;font-family:"Tajawal",sans-serif;min-height:60px}.tds-closed-note{text-align:center;color:#9ca3af;font-size:13px;padding:12px;background:#f3f4f6;border-radius:8px}.tds-empty{text-align:center;color:#9ca3af;font-size:13px;padding:24px 0}.tds-loyalty-balance-card{text-align:center;background:linear-gradient(135deg,#1a56db,#0f9960);border-radius:14px;padding:28px;color:#fff;margin-bottom:1.5rem}.tds-loyalty-points{font-size:48px;font-weight:700;line-height:1}.tds-loyalty-label{font-size:13px;opacity:.85;margin:6px 0 4px}.tds-loyalty-value{font-size:15px;font-weight:600;opacity:.9}.tds-loyalty-redeem-box{background:#f0fdf4;border:1px solid #bbf7d0;border-radius:10px;padding:20px;margin-bottom:1.5rem}.tds-loyalty-redeem-box h4{margin:0 0 12px;color:#065f46}.tds-redeem-preview{font-size:14px;margin:8px 0 12px;color:#374151}.tds-loyalty-log-item{display:flex;justify-content:space-between;align-items:center;padding:10px 0;border-bottom:1px solid #f3f4f6;font-size:13px}.tds-lli-left{display:flex;align-items:center;gap:8px}.tds-lli-right{display:flex;align-items:center;gap:10px;text-align:left}.tds-lli-date{font-size:11px;color:#9ca3af}.tds-positive{color:#059669;font-weight:700}.tds-negative{color:#dc2626;font-weight:700}.tds-badge{display:inline-block;padding:2px 8px;border-radius:99px;font-size:11px;font-weight:600;background:#e5e7eb;color:#374151}